Privacy Policy

Privacy Policy

Effective Date: 15/06/2025

Diamond Visa LTD ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services to assist with visa applications.

1. Information We Collect

We may collect the following types of personal information:

a. Personal Identification Information

Full name

Date of birth

Nationality

Passport number

Email address

Phone number

b. Travel Information

Destination country

Purpose of visit

Travel dates

Travel history

c. Supporting Documents

Passport scans

Identification documents

Letters of invitation

Financial statements

d. Technical and Usage Information

IP address

Browser type and version

Device type and operating system

Pages visited and time spent

2. How We Collect Information

We collect your information in the following ways:

Directly from you when you fill out forms or upload documents.

Automatically through cookies and analytics tools when you use our website.

From third-party services you connect to our platform (e.g., payment processors).

3. How We Use Your Information

We use your information to:

Process and manage visa applications.

Communicate with you regarding your application or inquiries.

Ensure compliance with immigration requirements.

Improve our services and website functionality.

Protect against fraud, misuse, or unauthorized access.

4. Legal Basis for Processing (GDPR-compliant)

We process your data based on:

Your explicit consent.

The performance of a contract (e.g., visa application support).

Legal obligations (e.g., compliance with immigration laws).

5. Sharing Your Information

We only share your data with:

Government agencies, embassies, and consulates as necessary for visa processing.

Trusted service providers that help us deliver our services (e.g., hosting, analytics, payment).

Legal authorities, if required to comply with the law or protect our rights.

We do not sell or rent your personal data.

6. Data Retention

We retain your data only as long as necessary for the purposes described in this policy, or as required by applicable law. Once your information is no longer needed, it will be securely deleted or anonymized.

7. Data Security

We implement industry-standard security measures to protect your data, including:

Encryption of sensitive information.

Access controls and authentication systems.

Secure servers and encrypted file storage.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.

Correct or update your information.

Request deletion of your data.

Withdraw your consent.

Object to or restrict data processing.

File a complaint with a data protection authority.

To exercise any of these rights, contact us at [Insert Contact Email].

9. International Data Transfers

If we transfer your data internationally (e.g., to visa authorities abroad), we ensure it is protected by appropriate safeguards such as data processing agreements and standard contractual clauses.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we learn that we have done so, we will promptly delete such data.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze site usage. You can manage your cookie preferences through your browser settings. For more information, see our [Cookie Policy].

12. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. Continued use of our website after changes means you accept the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Diamond Visa LTD
Email: info@diamondvisas.co.uk
Phone: 07564951130